Last Updated: 22-Jan-2025

This Privacy Policy describes how Addition Solutions (“Company”, “We”, “Us”, “Our”) collects, uses, protects, and processes personal information when you visit aitspl.com or use any of our IT services, software solutions, consulting, SaaS products, and digital platforms (“Services”).

By accessing our website or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Address
  • Identification details (where required for verification)
  • Communication preferences

1.2 Technical & Usage Data

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on website
  • Cookies and tracking data

1.3 Transaction & Payment Information

When you make a payment through gateways like Razorpay:

  • Payment method
  • Transaction ID
  • Billing details

Note: We do not store your card, UPI, wallet, or banking details on our servers. All payments are handled securely by third-party payment gateways.

1.4 Information You Provide Voluntarily

  • Contact forms
  • Support requests
  • Project requirements
  • Uploaded files or documents

2. How We Use Your Information

We use the collected data for:

  • Providing and managing our Services
  • Contacting you for support, updates, or business communication
  • Processing payments and invoices
  • Improving website and service performance
  • Analytics and reporting
  • Complying with legal requirements
  • Preventing fraud, abuse, or misuse

3. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website performance
  • Personalize user experience
  • Analyze traffic and usage patterns
  • Improve security

You may disable cookies in your browser, but some features may not function correctly.

4. Sharing of Information

We may share information only with:

4.1 Service Providers

  • Payment gateways (e.g., Razorpay)
  • Cloud hosting providers
  • Communication APIs (email/SMS)
  • IT and security partners

4.2 Legal or Compliance Requirements

We may disclose information if required by:

  • Court orders
  • Government authorities
  • Applicable laws

4.3 Business Transfers

If we are involved in a merger, acquisition, or restructuring, user data may be transferred as part of the transaction.

We do not sell or trade personal information to third parties.

5. Data Protection & Security

We implement industry-standard security measures to protect personal information, including:

  • SSL encryption
  • Access control and authentication
  • Secure server environments
  • Regular audits and monitoring
  • Strict data-handling policies

However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide Services
  • Meet legal, regulatory, and accounting requirements
  • Resolve disputes

You may request deletion subject to legal constraints.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Withdraw consent
  • Restrict processing
  • Opt-out of marketing communications

To exercise your rights, contact us using the details provided below.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content, policies, or practices.

9. Children’s Privacy

Our website and Services are not intended for individuals under 18.
We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our Services indicates acceptance of the updated policy.

11. Contact Information

For privacy-related questions or requests, contact:

Addition Solutions
Email: contact@aitspl.com
Website: aitspl.com